Our main warehouse is located in Hochdorf, Lucerne (Switzerland) . From there, we process and ship all orders within Switzerland. Thanks to our strategic location, we can guarantee fast, secure, and efficient logistics processes .

The minimum order value (MOQ) at Saranghae is CHF 900 net . This amount allows us to offer attractive wholesale prices and to process orders and shipping efficiently.

We currently do not offer free shipping . Shipping costs are borne by the buyer and depend on the weight, volume, and destination of the order. However, we work with competitive shipping rates to ensure reliable and secure delivery .

For orders within Switzerland, the legally applicable value added tax (VAT) will be charged.

For orders within the European Union, delivery can be made without VAT (0%) provided a valid EU VAT ID (VIES number) is given.

The VAT identification number is automatically verified during the ordering process .

Yes, you are welcome to use your own shipping provider . In this case, please send us the corresponding shipping label by email. We will prepare the package and have it ready for collection as soon as the order is ready for shipment.

In many cases, we provide our customers with free product samples . This depends on the specific brand and availability. We are happy to support our retail partners with samples for product testing and sales promotion.

At Saranghae, authenticity and quality are our highest priorities. We work exclusively with official manufacturers and authorized suppliers . All products come directly from the brand or their certified distributors and are 100% original .