Privacy Policy

Our mission is to bring you closer to high-quality K-Beauty products and to provide you with an optimal shopping experience. to be offered on wholesale.saranghae.ch . To make this possible, we provide relevant content and process personal data. only if there is a suitable legal basis for doing so.

In this privacy policy we explain what information we collect, how we use them and what rights and choices you have.

SECTION 1 – HOW DO WE COLLECT INFORMATION?

When you visit wholesale.saranghae.es , we automatically collect certain information about your device. This includes information about your web browser, your IP address, your time zone, and some of the data stored on your device. installed cookies.

In addition, we collect information about your visit during your visit. which individual pages or products you view, which websites or search terms redirected you to our website and how you interact with our website.

1.1 Technical Information

Device information

Device information includes, among other things, the device type, the operating system, System settings, unique device identifiers, and crash data. This information helps us understand when technical problems occur.

The specific information collected depends on the device used. and its configuration. For example, the available data differs between macOS and Windows. or between iOS and Android devices. For more information, please refer to the privacy policy of your device or software provider.

Cookies

Cookies are small text files that are stored on your device. and often contain an anonymous unique identifier. We use cookies, for example, to store language settings or other preferences, so that they do not have to be selected again on future visits.

Below you will find an overview of the cookies we use. so that you can make an informed decision about their use:

  • _session_id – unique token, session
    Allows Shopify to store information about your session (e.g., referrer, landing page).
  • _shopify_visit – no personal data stored
    Temporarily for 30 minutes after the last visit; used for statistical recording of page views.
  • _shopify_uniq – no personal data stored
    Expires at midnight of the following day; counts the number of visits by a single user.
  • cart – unique token
    Permanently stored for 2 weeks; saves information about the contents of your shopping cart.
  • secure_session_id – unique token, session
  • storefront_digest – unique token, indefinite
    Used to determine if a visitor has access to a password-protected shop.

Further information about cookies and how to deactivate them can be found in your browser settings. Please note that disabling cookies may limit the functionality of the website.

Social Plugins

Our website may contain social plugins from third-party providers such as Facebook, Google, Twitter or Pinterest. These plugins are each identified by the logo of the respective provider.

When you visit a page with such a plugin, your browser establishes a direct connection. to the servers of the respective provider. This gives the provider information that you have visited our website. Are you logged into the respective service at the same time? Your visit can be associated with your user account.

If you wish to avoid such an assignment, Please log out of the respective service before visiting our website.

Further information can be found in the providers' privacy policies:

Web beacons, tags, and pixels

Web beacons (also called "tracking pixels"), tags, and pixels are small electronic files. to collect information about how users navigate through the website. They are often used in combination with cookies, to analyze the reach, usage, and effectiveness of content and marketing measures.

Click URLs

In some of our email communications, we use so-called clickable URLs. These enable us to improve the effectiveness of our communication. and to measure interest in specific content. If you wish to avoid such tracking, You should not click on any links in our emails.

Embedded scripts

Embedded scripts are program code that is temporarily loaded onto your device. to analyze interactions with the website. These scripts are only active while you are using the website. and are then deactivated or deleted.

Log data

Log data collects technical information about website access. including IP address, browser type, internet service provider, Pages visited, date and time of access, and device information. This data is used for the security, analysis and optimization of the website.

1.2 Personal Information

If you register a user account, subscribe to our newsletter or place an order or attempt to place an order, We collect personal data such as name, billing and delivery address, Payment information, email address and telephone number (hereinafter referred to as "order information").

If a purchase is made for a third party, We collect the data of this person that is necessary for delivery and contact.

Tracking / Do-Not-Track

Please note that we are reviewing our data collection and processing practices. We will not change this if we receive a "Do Not Track" signal from your browser.

SECTION 2 – HOW DO WE USE INFORMATION?

We use the information we collect to provide you with the best possible service. to be able to offer on wholesale.saranghae.es .

The order information we collect is generally used, to process orders placed through the website. This includes, in particular, the processing of your payment information, the organization of shipping and the provision of invoices and/or order confirmations.

In addition, we use this order information to:

  • to identify you when you use the website and to process your transactions;
  • to communicate with you;
  • To check orders for potential risks or fraudulent activity;
  • To you – in accordance with the preferences you have communicated – to provide information or advertising about our products or services;
  • To send you updates, information and notices via email, such as newsletters or information about products and offers.

We use the device information we collect, in particular, to: to identify potential risks and fraud cases (for example, based on your IP address) as well as generally for the improvement and optimization of our website.

This includes, among other things, the creation of analyses about, how users browse and interact with the website, as well as the evaluation of the effectiveness of our marketing and advertising measures.

SECTION 3 – DATA STORAGE AND DISCLOSURE

When you place an order through the website, We store your order information in our records. unless you explicitly request us to delete this data and there are no legal retention obligations to the contrary.

We may disclose your personal data, if we are legally obligated to do so or if you violate our terms of use or contractual agreements.

SECTION 4 – TRACKING

Please note, that we improve our data collection and processing practices do not change on the website, when we receive a so-called "Do Not Track" signal from your browser.

SECTION 5 – THIRD

Our online shop is powered by Shopify Inc. Shopify provides us with the e-commerce platform, which allows us to our products and services via wholesale.saranghae.es to offer.

Your data will be stored in Shopify's databases. as well as stored via the general Shopify application. Shopify stores your data on secure servers, which are protected by firewalls.

For more information about data protection at Shopify, please visit: https://www.shopify.com/legal/privacy

We may engage third-party companies and individuals, to provide services on our behalf. These include, among others:

  • Software and system maintenance,
  • Advertising and marketing technologies,
  • Email service providers,
  • Delivery and logistics service providers,
  • Database and hosting service providers,
  • Web analytics and tracking services,
  • Payment service providers and payment processors.

These third-party providers only have access to the information that which are required to provide their respective services to us. You are contractually obligated to not to use your data for other purposes or to disclose, unless This is required by law.

We can allow our service providers to to use aggregated or anonymized data, provided that this data does not allow conclusions to be drawn about individual persons.

In general, third-party providers collect, use, and share your data. only to that extent further, which is necessary for the provision of the respective services.

Certain third-party providers, especially payment gateways and payment processors, have their own privacy policies Regarding the information, which we need to provide to them as part of payment transactions.

We therefore recommend that you to carefully read the privacy policies of these providers to understand, how your personal data is processed by these providers.

Please note in particular, that certain service providers are located in a different jurisdiction or operate branches there, than you or us. If you decide to make a transaction, who uses the services of such a third-party provider, Your data may be subject to the laws of the respective jurisdiction.

For example, it may be that your personal data, if you are located in Switzerland or the European Union and a payment is processed through a service provider in the United States, in accordance with the applicable legal provisions there, including the USA PATRIOT Act , be disclosed.

Once you leave our website or be redirected to a third-party website or application, You are no longer subject to this privacy policy. or our terms of use.

ADVERTISING AND ANALYSIS

Google AdWords

Our website uses the online advertising service Google AdWords . a service provided by Google Inc., based in the United States (“Google”), as well as its conversion tracking functions.

If you reach our website via a Google ad, Google AdWords sets a cookie in your browser. which allows us to create statistical analyses of the use of our website, for example the number of registrations or first purchases, which were generated via a specific Google AdWords ad.

More information on conversion tracking and to deactivate data collection by Google cookies You can find it at the following link: http://services.google.com/sitestats/en.html

Facebook Ads

Our website uses the online advertising service Facebook Ads . provided by Facebook Ireland Ltd., including conversion tracking features.

If you reach our website via a Facebook ad, Facebook Ads sets a cookie in your browser. which allows us to create statistical analyses of the use of our website, such as the number of registrations or first purchases, which were done via a specific Facebook ad.

Furthermore, we can display advertisements via so-called Set up custom audiences , which are created based on a data file, if you have previously visited our website.

More information on conversion tracking and to deactivate data collection by Facebook, please see: https://www.facebook.com/help/336858938174917

Google Analytics

Our online shop uses Google Analytics . to better understand, how users use SARANGHAE so that we can optimize the website and be able to provide relevant information.

For this purpose, Google collects anonymized statistical data. about the use of our website using cookies and usage data.

Further information can be found in the Google Analytics privacy policy.

Facebook Ads Conversion Tracking

Our shop uses Facebook Ads conversion tracking . to better understand user behavior and to optimize our content and offers.

Facebook collects anonymized statistical data for this purpose. about the use of our website using cookies and usage data.

Apps and Marketing

The Shopify platform allows us to to connect our online shop with third-party applications, to expand existing functions or to provide new features that improve the user experience.

Notifications when available again

If an item is temporarily unavailable, Can you change your email address? Enter it in the designated field on the product page, to be notified, as soon as the item is available again.

Data collected: Email address . We use a third-party app for this function: http://www.shopapps.in/

Chat and instant messaging

We use the third-party service Chatra . to assist you during our availability to enable live chat or leaving messages.

The following data may be collected when using the chat: Email address, name (if provided), Time of use and further information according to Chatra's privacy policy.

Further information: https://chatra.io/privacy-policy/

Add to wishlist

When you add an item to your wishlist and are logged into your SARANGHAE account, Your wish list will be saved. and the relevant information transmitted to the third-party provider SWYM .

If you are not logged in, Only the log date is transmitted.

Further information: https://swym.it/privacy/

Newsletter subscription

By subscribing to the newsletter Your email address will be used added to our contact list to provide you with commercial information or of a promotional nature to SARANGHAE.

Data collected may include: Email address, first name, last name and usage data.

For sending and automating our newsletters We use the third-party provider Klaviyo .

Further information: https://www.klaviyo.com/privacy

SECTION 6 – SAFETY

To protect your personal data We will take appropriate technical measures and organizational security measures and apply recognized industry standards, to prevent data loss, misuse, unauthorized access, disclosure, To prevent alteration or destruction.

If you provide us with payment information, such as credit card data, transmit These are done using SSL technology. encrypted and using stored using AES-256 encryption .

Although no data transfer via the Internet or electronic storage is completely safe We comply with all PCI-DSS requirements. and implement additional recognized safety standards.

SECTION 7 – CONSENT AND AGE OF CONSENT

When you provide us with personal data, to complete a transaction, to place an order to organize a delivery or to make a return Let us assume that that you consent to the collection and use of this data agree to this.

If we process your personal data for a secondary purpose, such as marketing, want to use We will either obtain your explicit consent or offer you the opportunity to to reject this.

By using this website, you declare, that you are at least the legal minimum age have reached in your country of residence or that you have given your consent, so that underage dependent persons You are allowed to use this website.

We do not knowingly collect any data. of people who are the legal minimum age for the use of this website have not reached it.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to We reserve the right to change this privacy policy at any time. Please check these regularly.

Changes and clarifications They take effect immediately after their publication effective on the website.

Should we make any significant changes, We will inform you about it. so that you can understand, which information we collect, how we use them and under what circumstances we will disclose them.

In the event of a takeover or merger of our company Your information can be transferred to the new owners, so that we can continue to provide you with we can offer our products and services.

SECTION 9 – YOUR RIGHTS

Our goal is to They offer transparent and meaningful choices. to offer you with regard to your personal data.

If you have a SARANGHAE account, Can you change your profile data? View and change at any time. They also have the right to To close your account.

Furthermore, you have the right to Information about the data we have stored to obtain personal data as well as their correction, to request an update or deletion.

To exercise these rights Please contact us about the information in this privacy policy The contact information provided is...